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Privacy Policy

Who we are

At Pure Herbal Product, your privacy and trust are very important. This Privacy Policy explains how your information is collected, used, and protected when you visit or shop from pureherbalproduct.com (the “Site”).

If you have any questions, feel free to contact us at info@pureherbalproduct.com.

1. Information We Collect

  • Personal Details: Name, email, phone number, billing and shipping address.

  • Order & Payment Info: Order details and payment method (processed securely by third-party providers — card details are not stored).

  • Automatically Collected Data: Device info, IP address, browser details, and cookies.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and respond to queries.

  • To send updates about your orders, offers, and promotions (if you subscribe).

  • To improve products, services, and your overall experience.

  • To comply with legal and tax requirements.

3. Sharing of Information

We do not sell your personal information. Data may only be shared with:

  • Payment processors and courier/delivery partners.

  • Analytics and marketing service providers.

  • Legal authorities, if required by law.

4. Cookies

Cookies are used to enhance your shopping experience, remember preferences, and analyze website performance. You can manage or disable cookies in your browser settings.

5. Data Retention

Your information is retained as long as needed for order fulfillment, legal compliance, and service improvement. When no longer required, data is deleted or anonymized securely.

6. Security

We use industry-standard measures to protect your data. However, no system is 100% secure, so please keep your login details safe.

7. Children’s Privacy

Our store does not target children under 13. We do not knowingly collect their data.

8. Your Rights

You can request to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails at any time.

  • Manage cookie preferences through your browser.

For requests, email info@pureherbalproduct.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

10. Contact Us

Pure Herbal Product
📧 Email: info@pureherbalproduct.com